Khela BD's Privacy Policy — your data Yours

Khela BD collects certain information to create your account, process payments, and improve our services. This falls into two categories:

Information you provide directly:

Automatically collected:

• IP Address & Device Type
• Browser & Operating System Information
• Time spent on site and pages visited
• Gaming history and betting patterns

Khela BD Collected data is used only for its stated purpose. It is never used for anything else without your permission.

• Account management: For login, security verification, and account recovery.
• Payment processing: To process deposits and withdrawals securely.
• Legal obligations: To comply with anti-money laundering regulations and licensing laws.
• Service Improvement: Analyzing user behavior to improve the gaming experience.
• Relevant Offers: To send you relevant bonuses and promotions based on your preferences (with your consent).
• Customer Support: To resolve issues faster by understanding your history.

Khela BD's data protection infrastructure is built to international standards. Your information is secured across the following layers:

• In transit: 256-bit TLS/SSL encryption — all data is transmitted in encrypted form.
• In Storage: Stored in the database with AES-256 encryption.
• Access Control: Only authorized staff can access specific data — enforced through role-based access control.
• Firewall: Advanced network firewalls and an intrusion detection system are actively in place.
• Backup: Encrypted backups are stored regularly on secure servers.

Khela BD Your data is never sold. However, in limited circumstances, it may be shared with specific third parties:

• Payment processor: Minimum information shared with bKash, Nagad, and Rocket payment gateways for transaction verification.
• KYC service provider: To trusted identity verification partners.
• Legal Authorities: Where disclosure is legally required by court order or official investigation.
• Cybersecurity Partner: For fraud detection purposes.

Khela BD This website uses cookies — small files stored in your browser that help improve your experience.

Cookie types:

• Essential cookies: To maintain login and session functionality — disabling these will prevent the site from working.
• Functional cookies: To remember your language preferences and settings.
• Analytics Cookies: To identify which pages are used most — no personal identity is involved.

You can disable or delete cookies at any time through your browser settings.

As a Khela BD user, you have the following rights. To exercise any of them, contact us at [email protected]:

Khela BD Our service is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

If you believe your child has created an account on Khela BD, please contact us immediately at [email protected].

Different types of data are retained for different periods:

• Account information: For the duration your account is active, and for 5 years after closure (as required by law).
• Transaction records: 7 years (in accordance with financial regulations).
• Customer Support Contact: 3 years.
• Log & Analytics Data: 2 years, after which data is anonymized.
• Cookie data: Up to 13 months.

Khela BD Khela BD reserves the right to update this Privacy Policy. Before any significant changes:

• You will be notified via your registered email or SMS.
• A clear notice will be posted on the website.
• The date of any changes will be noted at the top of the page.

Continued use of Khela BD after a new policy is published will be considered acceptance of the updated terms.

For any privacy-related questions or complaints, please reach out to our dedicated Privacy Team:

If your complaint is not resolved to your satisfaction, you may escalate the matter to the Curaçao eGaming authority.